Privacy policy

Last updated: August 2026.

What we collect

When you contact us over WhatsApp, email or social media about an order or a course, we collect what you send us — your name, a phone number or email address, your idea for the order, any photographs you send so a figure can be sculpted from a likeness, and the date of the celebration.

Why we use it

We use these details only to agree, make and deliver your order, to communicate about a course, and to answer your questions. We do not use them for marketing without your consent.

How it is stored

Details are held within the WhatsApp, email and social media accounts Snjoptica uses for communication, for as long as is needed to complete the order and handle any follow-up.

Sharing with third parties

Your details are never sold or shared with third parties, except where it is necessary for delivery — for example a courier service when a piece is shipped.

Your rights

You can ask at any time to see, correct or delete the details we hold about you. Just get in touch using the contact details at the bottom of this page.

Cookies

This site does not use cookies for third-party tracking or advertising.

Contact

For any question about privacy, use the contact details at the bottom of this page.